Premium Travel Assistance & Flight Concierge
Travel, handled by real experts.
Flights, stays, tours, and complex trips — handled end to end by a real travel concierge. You approve your exact fare before any charge.
Free to search — a real concierge can help before any payment.
IATA Accredited·Real experts 24/7·Approve before charge
Search flights, stays, and tours at your own pace — or let a named travel concierge plan and book the whole trip. On your side before, during, and after.
Real experts. Reachable 24/7. Your fare confirmed before any charge.
Our airline network
500+ airlines. One expert who knows them all.
Fly Qatar, Emirates, Lufthansa and more with routes designed for you.
Where we fly
Popular routes
Frequently booked city pairs. Start a search, and an expert can take it from there.
Popular routes from Australia
Top departures from Sydney, Melbourne and Brisbane
Popular routes from the United States
Top departures from New York, Los Angeles and Miami
Los Angeles, United States
Miami, United States
Chicago, United States
Las Vegas, United States
Seattle, United States
New York, United States
Denver, United States
Orlando, United States
How it works
Support at every stage
From the moment you search to the moment you land, an expert is with you.
Search and explore
Compare live fares across airlines at your own pace, online or over the phone.
Speak with an expert
A named expert reviews your options, answers everything, and finds the right fare.
Approve in writing
You confirm the exact fare in writing before anything is charged. No surprises.
Travel with support
The same expert stays reachable 24/7, before, during, and after your trip.
Our services
How we can help
International Flights
Complex routes and long-haul, handled correctly.
Business Class
Premium cabins sourced with expert fare knowledge.
Flight Changes
Rebookings and schedule changes, sorted for you.
Emergency Travel
Urgent, last-minute trips handled with care.
Family Travel
Seats together and smooth logistics for everyone.
Hotels
Quality stays, found and booked by an expert.
Tours & Activities
Day trips, transfers, and local experiences via Viator.
Complete Your Trip With Tours & Activities
Explore airport transfers, city tours, attraction tickets, day trips, and local experiences through our trusted activity partner, Viator.
Explore things to doPopular things to do
Tours and activities are provided by Viator. Booking is completed securely on Viator.com. Catchaflight may earn a commission when you book through these links.
Trust, built in
You always know exactly where you stand
Trust isn't claimed. It's built with clear fees, written approval before any charge, and a real person who stays reachable.
Written authorization
You approve every booking in writing before anything is charged. No surprises, ever.
A named expert
The same person who books your trip is the one you reach afterward. Personally accountable.
Reachable 24/7
Day or night, in good weather or bad a real person is there when you need help.
Independent customer reviews
Catchaflight reviews on Trustpilot
We're building our independent review profile on Trustpilot. After booking or speaking with Catchaflight, customers can share honest feedback to help future travellers know what to expect.
Only customers with a genuine Catchaflight experience should leave a review. We welcome honest feedback — positive, neutral, or negative.
Catch A Flight on Trustpilot
Public review profile for catchaflight.com.au
Independent review profile
- Public customer feedback
- Honest reviews only
Why Catchaflight
Why travellers choose us
Real people, real accountability, and a way of booking that puts you in control at every step.
Real experts, 24/7
Reach a real travel expert by phone any time of day, before, during, and after your trip.
Secure card authorization
Your card is authorized, never charged, until you approve the exact fare in writing. No surprises.
500+ airlines
We compare fares and routings across more than 500 airlines, including options you won't see online.
No hidden fees
Transparent service fees, shown and confirmed before anything is charged. What you approve is what you pay.
A named expert, start to finish
The same expert handles your booking from first search to final landing, so nothing gets lost.
Help when it matters
Schedule change, cancellation, or missed connection, we are reachable and ready to rebook fast.
Accreditation & Licensing
Catchaflight is an independent travel agency operating under the umbrella of DRYMS Pty Ltd (ABN 81 678 371 107, ACN 678 371 107), registered with IATA under TIDS 96179985. You can independently verify our registration on the Australian Government's official business register.
Verify our ABN on ABN LookupFAQ
Frequently asked questions
Everything you might want to know before your first booking.
Contact us
Leave it with us.
Tell us where you're going, or what's gone wrong. A real person answers, 24/7.
Chat
Have a quick question? Write to us and an expert will help you right away.
Phone call or callback
Speak with a travel expert now, 24/7 - or request a callback at a time that suits you.
Send us your itinerary, questions, or anything else - we reply quickly, any day.
support@catchaflight.com.au